Returns & Exchanges
At T'EYES, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your fashion pieces are in their original packaging with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all T'EYES garment tags and protective seals are intact and undamaged.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.